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From a Pupil Family Support Worker (Primary School)

‘The referral process worked very well through Art Brokerage. Lisa phoned to discuss the family before making contact directly which was excellent. She worked closely with the child and parent within the home and the support was personal to their needs and circumstances. I was informed of the outcomes and where further support will be necessary. It was well timed, planned and followed through. The whole intervention was excellent because Lisa engaged with the parent ensuring that both school and home were closely linked to support the child. Most importantly Lisa listened and took on board everything from school and the family.’

Lead Professional

‘I referred this family through ART brokerage and Lisa immediately started working with me to engage and support the family. The time-scale was very effective and Lisa delivered a focussed package of support to the mother and children. A structure was provided for the family and goals were set in order for Mum to move forward and take back some control with regard to current challenges. The family were supported really well, Lisa was incredibly flexible, and her communication and partnership work were very effective.’

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